Fifi's artwork is shipped worldwide via UPS, USPS & DHL in a custom box, safely and securely. Paintings are dispatched within 5 working days (excluding holidays) Order tracking information will be e-mailed on dispatch. Shipping is free in the US, with a calculated shipping rate for international orders.
If for some reason, you are not happy with your original painting, you may return it to us within 7 days of shipment receipt for an exchange, credit, or a full refund. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
*All sale items are final sale*
NOTE: 50% of the price of commissioned art is considered a non-refundable fee for the artist's time and material costs.
To start a return, you can contact us via our contact form. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
DAMAGES AND ISSUES
Please inspect your order upon delivery and contact us immediately if the artwork is defective or damaged, so that we can evaluate the issue and make it right. Fifi Marika is not responsible for orders that have been lost or stolen once delivery has been verified and confirmed through shipping carrier tracking.